Aria reads every fax, writes your clinical notes and safely takes your calls — so your team can get back to looking after patients.
No lock-in contracts · 90-day Love Us or Leave Us guarantee · Australian support, no offshore call centres
Live in Australian practices right now — not a waitlist.
In development long before AI receptionists became a trend.
The full Aria receptionist begins rolling out.
Trusted by practices and providers across Australia
“The urgent pile used to live on one desk. Now the whole practice sees it the minute it lands — nothing waits until 4pm anymore.”— Aline, Victoria Tower Medical · on Aria X-Fax Intelligence
Four demonstration businesses, all answered by Aria. Ring one and talk to her like a real caller — book, cancel, complain, ask the odd questions your callers ask. No sign-up, no sales call, any time of day.
A busy GP practice. Try booking or cancelling an appointment, or ask about opening hours and bulk billing.
(02) 8833 7000Ask about an open home, report a maintenance issue at your rental, or book an appraisal.
(02) 8072 3702Book a service, ask about tyres, or describe that noise the car's making and see what she does.
(02) 8072 3713Our own front desk, answered by Aria — ask about our products, our hours, or Aria herself.
(02) 8115 9600Demonstration lines only — nothing you book or cancel is real, so go hard.
Aria isn't one big bang — she's a growing team of AI modules you switch on as you need them. These four are working in Australian practices today.
Reads every inbound fax the moment it arrives — who sent it, what it is, a summary, and whether it can wait.
Add to any X-Fax plan · from $60/mo · xfax.com.au
Every call and consult transcribed — with clinical notes drafted before the doctor lifts a pen.
From $199/mo · see pricing
The first voicemail a medical practice can actually switch on with confidence.
From 55c/call · see pricing
Callers talk to Aria, not a hold message — emergencies screened first, simple calls handled on the spot.
From 65c/call · see pricing
Aria X-Fax Intelligence, live in the portal — an urgent fax read, summarised and flagged in about thirty seconds.
"All our staff are currently busy helping other people…" — every caller has heard it. Now, instead of a recording, Aria answers the moment the phone rings.
Aria Queue Manager is a triage aid. She is designed to recognise urgency and direct callers to 000 — she does not identify every emergency, and she does not replace clinical judgement.
If a patient leaves an urgent message at 6pm and nobody hears it until morning, that's a genuine patient-safety risk. So most practices turn voicemail off — and every after-hours call simply rings out.
Every call, every time — no ring-outs, no dead ends.
Aria comprehends what the caller actually needs.
Ready for your team the moment they open up.
If a caller describes a medical emergency, Aria directs them to call 000 straight away — voicemail stops being a liability and becomes a safety net.
Medical practices are the hardest phones in the country to run — that's why we built Aria there first. But if your phone never stops, or you can't always get to it, the same Aria works for you.
Made for the legal profession — every client call transcribed and noted, so nothing said on the phone is lost.
Live now · talk to us
Candidate and client calls transcribed into structured notes while the conversation is still warm.
Live now · talk to us
Hands deep in an engine bay? If the phone isn't answered after your chosen number of rings, Aria picks up.
Live now · talk to us
Different industry? If your phone rings, Aria can help — call us on 1300 007 327 and tell us how your front desk works.
The four modules above are working today. Here's what's already in development for practices that want more — released in planned phases, so every module arrives stable, accurate and compliant.
Aria answers your phones. She books, reschedules and cancels appointments, creates new patient records in your PMS, triages by symptoms and urgency, recognises emergency phrases and escalates, and handles after-hours routing with voicemail transcription and SMS fallback.
Doctors call in for schedules, results and file summaries, and give Aria voice instructions. Aria speaks multiple languages for patients and doctors. And she runs your recalls — reminder campaigns, recurring care-plan bookings, overdue follow-up flags and waitlist fills.
Consult notes written live, referral letters from your own templates, patient history summaries before the consult, follow-up tasks flagged automatically — and every consultation turned into a learning experience.
Medicare item suggestions from consult content, unbilled-service warnings, accreditation tracking, compliance monitoring — and one central dashboard across every site you run.
In development now: when a patient calls, Aria matches the number against your database and opens their file on screen before your team answers. No "can I get your date of birth?" — just "Good morning, Mrs Chen."
A limited number of multi-site organisations — help shape Aria, gain priority access, founding-partner benefits.
Per month, month to month, no lock-in. And if you have a big month, overflow is billed — never blocked.
Not sure where to start? Most practices begin with Queue Manager or AI Voicemail — from 55c a call, nothing to install. A typical 4–6 doctor clinic running full call transcription lands around $375/mo (the bundle below).
Structured messages, basic questions answered.
pay as you go, no monthly fee — or save with a plan:
Emergency check first, simple calls handled, the rest queued.
pay as you go, no monthly fee — or save with a plan:
One $99 once-off setup applies to Aria Voicemail and Queue Manager. Calls over your inclusion are billed per call at the next plan's rate — stepped down as you grow, and always answered.
Every call transcribed with automated summaries, urgent flagging, searchable history and a BP-ready copy button. Same AI at every tier — tiers differ only by monthly minutes.
5,000 min/mo
$199 /mo12,000 min/mo
$419 /mo25,000 min/mo
$799 /mo50,000 min/mo
$1,499 /moMinutes over the inclusion 5c/min — no interruption. Enterprise & custom allocations on application. One subscription can cover multiple sites on the same Hosted-X system. Add-ons: Scribe Note Formatting +$49/mo per clinician (SOAP-format consult notes) · Scribe Practice Unlimited +$249/mo (6+ clinicians) · Custom Vocabulary +$29/mo.
Aria reads every inbound fax and flags what can't wait. Priced on inbound pages read per month.
Up to 1,000 pages/mo
+$60 /moUp to 2,500 pages/mo
+$120 /moUp to 6,000 pages/mo
+$240 /moReading beyond the inclusion 6c/page. Aria reads the first three pages of every fax. Best Practice Connector +$20/mo — files faxes straight into Bp, patient matched (requires Aria Intelligence, arrives with Best Practice's September update). The full X-Fax story — plans, urgent alerts and the 30-day trial — is at xfax.com.au.
Full call transcription, structured consult notes for three clinicians, and Aria tuned to your practice. The full Aria receptionist (Aria Connect) is next — early-access pricing on application.
Aria isn't a plug-in bolted onto someone else's network. Pear owns the whole platform — from the phone line to the AI — and it's all built and hosted here in Australia.
Certified cyber security for small business.
All AI processing stays onshore. Your data never leaves the country.
Patient data handled under the Australian Privacy Act.
Month to month, backed by the 90-day Love Us or Leave Us guarantee.
Call and a person in Australia answers. No offshore call centres.
One phone call. We'll show you what Aria can take off your front desk this month.
Book a demoor email hello@peartelco.com.au · Pear Australia, Sydney · real people, business hours AEST
Pioneering smarter healthcare, together.